Return policy

We love creating items especially for you! Because our custom-made products are created based on your unique selections, all custom or personalized items are final sale.

What this means:

• We’re unable to offer refunds, returns, or exchanges on custom-made items once production has started.

If something goes wrong:

Your happiness matters to us 💛

If your item arrives damaged, defective, or incorrect due to an error on our part, please contact us within 3 days of delivery with photos and your order number, and we’ll be happy to make it right.

By placing an order for a custom-made item, you agree to this policy. If you have any questions before ordering, feel free to reach out — we’re always happy to help!